What to Expect / New Clients


Low stress veterinary services in Putnam and Dutchess County NY

Companion Pet Hospital is dedicated to removing anxiety triggers and creating a stress-free
environment for pets. As a result, pets that have previously shown signs of anxiety, stress, and/or fear are now demonstrating noticeably positive changes in behavior.

When you arrive for your appointment, our friendly Client Services Team will greet you and your pet. 

To help ease anxiety, we will take you and your pet into an exam room right away to avoid prolonged contact with other patients in the lobby.

A member of our Patient Care Team will ask questions about your pet’s medical history, current condition, and the reason for your visit, gathering important information for the doctor.

Then, one of our veterinarians will examine your pet, ask you further questions, and may recommend diagnostic tests if needed. Tests can be quickly and conveniently done in the practice where your doctor will discuss a possible diagnosis and treatment plan if warranted.

Feel free to ask questions at ANY time! Our veterinary team wants to ensure you’re completely comfortable with the information we provide.

One of our Patient Care Team members will provide you with helpful pet care information and answer wellness and care questions for you. Our Client Services Team will process your payment and schedule any needed follow-up appointments.

We value your time as much as you do! Our goal is to see all our clients and patients on time, and, although we have contingencies for emergencies, there will be times when the unexpected will create delays. We will let you know if things are running behind and offer you options.